Return and Exchange Window
Customers may request a return or exchange within 7 days of receiving their order.
Return Eligibility
To be eligible for a return:
- Items must be unused, unworn, unwashed, and in their original condition.
- Original tags and packaging must still be attached.
- Proof of purchase or order confirmation is required.
Non-Returnable Items
Non-returnable items include:
- Worn or damaged products
- Customized or altered items
- Sale or discounted items, unless defective.
Approved Returns
If a return is approved, the item must be sent back before a refund or exchange is processed.
Refunds are processed to the original payment method within 5-10 business days after the returned item has been inspected and approved.
Shipping fees are non-refundable unless the issue was caused by 4PF Originals, such as wrong item, damaged item, or defective product.
Return Requests
For return requests, customers can contact: info@4pforiginals.com